Contact & support
For retail orders, wholesale partnerships or brewing guidance — talk to us directly.
Company details
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Phone+91 62892 29497
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Emailtrinovatea@gmail.com
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Address
TRINOVA International Private Limited
18 Rabindra Sarani, Poddar Court,
Gate No. 1, Room No. 344,
Kolkata — 700001, West Bengal
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Office hours
Monday – Saturday · 10:00 AM – 6:30 PM
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Delivery
Dispatched within 24 hours.
Kolkata metro in 1–2 days, rest of India in 3–5 business days.
Send us a message
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Common questions
Your tea, our answers
How does shipping work in India?
We offer reliable shipping across India. Orders are processed within 24 hours, with delivery typically taking 3–5 business days — 1–2 days inside the Kolkata metro. Shipping is free above ₹599.
I want to stock TRINOVA in my café or shop.
Interested in estate-direct sourcing for your café or business? Contact us for partnership details, wholesale pricing and custom packaging options. We handle high-volume orders with full logistics support.
How do you keep the tea fresh?
Our teas are packed at origin immediately after harvest to preserve their terroir. We guarantee peak flush-season flavour in every packet, and we do not hold stock long enough for it to go flat.
Do I need an account to order?
No. Add teas to the cart, fill in your name, phone and address at checkout, and place the order. Nothing else needed.
Is cash on delivery available?
Yes, on every order up to ₹20,000. You pay the delivery person when the packet reaches your hand. UPI is available too.
What if my order arrives damaged?
Tell us within 48 hours of delivery and we replace it free. See the replacement policy for the details.